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🏥 Rewinding Customer Portal Guide

Welcome to the Rewinding Customer Portal! This guide will walk you through how to log in, navigate the portal, and use key features.

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🚀 Accessing the Customer Portal

  1. Go to the Portal:Visit my.rewinding.com in your web browser.
  2. Log in with your credentials:
    • Existing Customers: Enter your email and password.
    • New Customers: Click Sign Up to create an account.
  3. Forgot your password?
    • Click Forgot Password on the login screen.
    • Enter your email to receive a reset link.
If you’re unable to log in, please contact support@rewinding.com for assistance.

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📌 Navigating the Dashboard

Once logged in, you’ll see the Customer Dashboard, where you can: ✅ View Orders – Track past and current orders. 📑 Download Invoices – Access payment history and receipts. 🔄 Manage Subscriptions – Update recurring orders and billing. ⚙️ Update Account Information – Change email, password, and preferences.

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Dashboard Overview

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📦 Placing an Order

  1. Browse Products: Navigate to the Products tab.
  2. Add to Cart: Click “Add to Cart” for the item you want.
  3. Review Cart: Click on the cart icon (🛒) in the top right.
  4. Checkout: Click “Proceed to Checkout” and enter payment details.
Your order will only be processed after confirming payment.

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🔄 Managing Your Subscription

To update, pause, or cancel a subscription:
  1. Navigate to Account Settings → Subscriptions.
  2. Click on the subscription you want to modify.
  3. Choose an action:
    • 🟢 Upgrade/Downgrade
    • ⏸️ Pause
    • ❌ Cancel
  4. Confirm your changes.

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📞 Customer Support

If you encounter any issues, contact us: 📧 Email: support@rewinding.com 📞 Phone: (555) 123-4567 💬 Live Chat: Available during business hours on rewinding.com

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❓ Frequently Asked Questions

Click Forgot Password on the login page and follow the steps to reset it.
Yes, you can cancel at any time in Account Settings → Subscriptions.

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🎉 You’re All Set!

You’re now ready to use the Rewinding Customer Portal with ease. If you have any questions, our support team is happy to help!
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